Operations in a business or government organisation refers to the planning, conducting, monitoring and reviewing of the day to day workings of that entity. Operational plans align with the overall strategy of the organisation and allow the leadership team to make decisions concerning resources, budgets, and many other aspects of running the organisation. In this part you will be covering:
- Leadership priorities
- Monitoring team performance
- Professional development
- Developing operational plans
- Implementing, monitoring and reviewing the operational plan
- Operational performance gaps
- Consultation
- Risk management
- Change management
- Teacher: Melissa Georgiou
- Teacher: Doug Ivins
- Teacher: Deb Sytema